Every now and then when strategizing with a client about their business, we get a puzzled look from someone, expressing “what is a CRM?”  CRM, is an abbreviation for Customer Relationship Management, which dates back to the 1970s when companies began using computers to track interactions with their customers.

Lake Stevens Tax Service Launches New Website S9 Digital is pleased to announce the launch of a new and improved website for Lake Stevens Tax Service | LSTAX.com.  The new website is an important component in the firm’s effort to demonstrate leadership in the digital space among accounting, audit and…

Overview To be successful, businesses need to enhance their online presence and optimize their virtual footprint to compete in today’s digital world. Our team at S9 Digital has over 20 years of combined experience in helping clients successfully design and implement digital solutions ranging from mobile sites and web applications…

Digital transformation can be a terrifying prospect for many small businesses. The thought of incorporating new technologies that you and your employees aren’t familiar or comfortable with all aspects of your business can provoke stress or even panic.  However, small businesses have a big edge on large, non-agile corporations. Making…